Help make San Francisco safer for everyone crossing the street with a stroller or wheelchair. Simply flag the spots in your neighborhood where it's hard to cross, and we'll help you submit the report to the City.
Free on iOS
No ramp off the sidewalk? No yellow tactile pad? Drop a pin at the exact location.
The app pre-fills the City's official ADA barrier report form with the location details. Review and submit in seconds.
See what your neighbors are reporting. Make it hard for the hard for the city to ignore.
Safe Sidewalk is a side project built by parents in Bernal Heights. After a pedestrian was hit and killed by a reckless driver in our sleepy neighborhood, we realized how much city infrastructure can contribute to safe or unsafe conditions for pedestrians.
When a curb ramp is missing, people using strollers, wheelchairs, or mobility canes are forced into the street. But if we alert the city to these gaps in safe and accessible sidewalks, the clock starts ticking and they have to address it.
There's a lot about SF to fix, but many hands make light work.
Found a bug, have a suggestion, or need to manage your account? Reach out and we'll get back to you.
[email protected]Last Updated: September 23, 2026
Safe Sidewalk ("the App") is a free civic accessibility tool that helps San Francisco residents report ADA barriers to the City and County of San Francisco. This policy describes what information the App collects, how it is used, and your choices.
Sign in with Apple. When you create an account, Apple provides us with a unique user identifier and, if you choose to share it, your name and email address. If you use Apple's private email relay, we receive only the relay address.
Contact details stored only on your device. To fill in the City of San Francisco's ADA complaint form for you, the App asks for your name, street address, city, state, ZIP code, phone number, and email address. This information is stored only on your device. It is never uploaded to us, never shared with other users, and never sent to any server we operate. It leaves your device only when it is filled into the City's form, which you review and submit yourself.
Location data. The App uses your device's location services to let you place accessibility reports on a map and to show nearby reports. We do not track your location in the background, and we do not sell or share it with advertisers or data brokers. Note that the location of a report you submit is published to other App users, as described below.
Report data. When you flag a location, the App stores the coordinates, any description you provide, and the date and time of the report. Once you submit a report to the City, that report becomes visible to other App users along with your first name and last initial, your emoji or profile photo, and the report's status. Your full name, address, phone number, and email address are never included. Because the description you write is published, please avoid putting personal or medical information in it.
Avatar photo. You may optionally upload a profile photo. This image is visible to other App users alongside your reports.
Your information is used solely to operate the App: displaying reports on the map, attributing reports to your account, and pre-filling the City of San Francisco's ADA complaint form for you to review and submit. We do not sell, rent, or share your personal information with advertisers or data brokers.
The App loads the City and County of San Francisco's official ADA Complaint / Assistance form within an in-app browser. That form is operated by the City's Office on Disability and Accessibility (ODA) and hosted on Microsoft Forms. Anything you submit through it goes to the City, not to us; we do not receive, store, or have access to your submission. Your use of that form is governed by the City's own privacy practices. The same form can be reached directly at sfhsa.org, and ODA can be contacted at [email protected] or (415) 554-0670.
We Make Light, LLC is not affiliated with the City and County of San Francisco and does not provide ADA, legal, medical, or disability services.
You may delete your account at any time from within the App. When you delete your account, your profile information and associated reports are permanently removed. To request manual deletion, contact us at the email below.
The App is not directed at children under 13 and does not knowingly collect information from children under 13.
We may update this policy from time to time. The "Last Updated" date at the top will reflect any changes. Continued use of the App after changes constitutes acceptance.
If you have questions about this policy, contact us at: [email protected]
For more information, visit safesidewalksf.com.
Last Updated: February 16, 2026
Please read these Terms of Service ("Terms") before using Safe Sidewalk SF ("the App"). By creating an account or using the App, you agree to these Terms.
Safe Sidewalk SF is a free civic tool that allows users to identify and report ADA accessibility barriers in San Francisco. The App displays user-submitted reports on a map and provides a convenient interface for submitting barrier reports to the City and County of San Francisco through their official online form.
The App is an independent project and is not affiliated with, endorsed by, or operated by the City and County of San Francisco, SFMTA, or any government agency. Submitting a report through the App does not guarantee that any government entity will receive, review, or act on your report. We make no representations about response times or outcomes.
You must sign in with a valid Apple ID to use the App. You are responsible for all activity under your account. You may delete your account at any time.
When you create a report or upload an avatar photo, you grant Safe Sidewalk SF a non-exclusive, royalty-free license to display that content within the App. Reports and avatar photos are visible to all App users. You are responsible for ensuring your submissions are accurate and do not violate any laws or third-party rights. Do not submit content that is harassing, defamatory, obscene, or otherwise objectionable.
We reserve the right to remove any content that violates these Terms.
You agree not to: misuse the App by submitting false or misleading reports; attempt to interfere with the App's operation or other users' access; use the App for any unlawful purpose; or reverse-engineer or attempt to extract the App's source code.
The App is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the App will be uninterrupted, error-free, or that reports will be successfully transmitted to any government system. The City's ADA report form may change or become unavailable at any time without notice to us.
To the fullest extent permitted by law, Safe Sidewalk SF and its developer shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to reliance on any report data or the City's response (or lack thereof) to any submitted report.
We may update these Terms from time to time. The "Last Updated" date at the top will reflect any changes. Continued use of the App after changes constitutes acceptance.
If you have questions about these Terms, contact us at [email protected].